Terms and Conditions & Privacy Policy

Last updated: August 17, 2025

These Terms and Conditions, together with our Privacy Policy, govern your access and use of the website www.citycrux.ai and its associated services (collectively, the “Platform”). The Platform is owned and operated by CityCrux.ai (“Company”, “we”, “us”, “our”), based in Sydney, New South Wales, Australia.

By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree, you must cease use of the site and services immediately.

1. About Us

Welcome to CityCrux.ai, an AI-powered platform for property analysis and market insights. For any inquiries, please contact us at info@influencersearch.ai.

2. Platform Overview

CityCrux.ai provides a web application where users can purchase credits to access AI-powered tools. Core features include:

  • A comprehensive property analysis generated by a third-party AI model (such as OpenAI's GPT-5 mini), which includes a current valuation estimate, local insider insights, future predictions, an AI impact analysis, and a short narrative about the property.
  • An "Ask the Agent" feature to ask follow-up questions about a property, with responses also generated by the AI model.

User authentication is managed by Clerk, and user data (email and credit balance) is stored securely in a NeonDB database. The analysis reports are generated in real-time and are not stored by us.

3. Account and Eligibility

To use our Platform, you must:

  • Be 18 years or older.
  • Provide accurate information during sign-up.
  • Keep your login credentials secure and confidential.

CityCrux.ai reserves the right to terminate accounts for any activity that violates these terms.

4. Use of Services

You agree to use the Platform for lawful property research and informational purposes only. You must not:

  • Attempt to reverse-engineer, scrape, or otherwise misuse our platform or its underlying services.
  • Rely solely on the AI-generated analysis for making financial, investment, or real estate decisions.
  • Share or resell your account or credits to third parties.

5. Credits and Payments

The Platform operates on a credit-based system. Upon registration, your account will have 0 credits. You must purchase credits to use the analysis features.

  • A full property analysis costs 20 credits.
  • Each inquiry using the "Ask the Agent" feature costs 10 credits.

Credits can be purchased as one-time packages through our secure payment processors, Stripe and PayPal. Our current pricing is:

  • 200 credits for $20 USD
  • 400 credits for $40 USD
  • 600 credits for $60 USD

Credits do not expire. Purchased credits are non-transferable and are non-refundable once used.

6. Refunds

  • No refunds are provided for credits that have been spent on an analysis or inquiry.
  • Refunds for unused, purchased credits may be considered on a case-by-case basis if requested within 7 days of the purchase date.
  • To request a refund, please contact us at info@influencersearch.ai with your transaction details.

7. AI Analysis & Data Disclaimer

The analysis features on CityCrux.ai rely on advanced, third-party large language models, such as OpenAI's GPT models (hereafter "AI Agents"). These AI Agents are prompted to synthesize publicly available data to generate the analysis reports.

You acknowledge and agree that CityCrux.ai does not create, own, verify, or control the data or the analysis provided by these third-party AI Agents. We have no control over the content generated. Our Platform serves as a conduit for you to access the capabilities of these AI Agents.

All information, including but not limited to property valuations, market trends, local data, and future predictions, is AI-generated, speculative, for informational purposes only, and is provided "as is" without any guarantee of accuracy, completeness, or reliability. It should not be considered financial, investment, or real estate advice.

You bear the full and sole responsibility for any actions or decisions you make based on the information provided by the AI Agents. We strongly recommend consulting with qualified professionals (such as a licensed real estate agent, valuer, or financial advisor) before making any financial decisions.

8. Privacy Policy

We are committed to protecting your privacy.

  • Data We Store: We only store your user details (provided via our authentication partner, Clerk) and your current credit balance in our NeonDB database.
  • Data We Do Not Store: We do **not** store the property addresses you submit, the questions you ask the AI Agent, or the analysis reports that are generated for you.
  • Data Shared with Third Parties: To generate an analysis, the property address and/or your questions are sent to our third-party AI provider (e.g., OpenAI). Your use of these features is subject to that provider's own privacy policies and terms. We are not responsible for their data handling practices.
  • Payment Data: Payment information is handled securely by our payment processors (Stripe, PayPal) and is never stored on our servers.

We do not sell your personal data.

9. Intellectual Property

The CityCrux.ai Platform, including its code, logo, and design, is the exclusive property of the Company.

You retain full ownership and rights to the specific AI-generated analysis reports you create using your credits.

10. Limitation of Liability

  • We are not liable for downtime or service interruptions of our platform or integrated third-party services (e.g., OpenAI, Google Maps, Clerk, NeonDB).
  • As stated in Section 7, we disclaim all liability for any financial loss or other damages resulting from your reliance on the AI-generated content. The use of the analysis is entirely at your own risk.
  • Our total liability to you for any issue is limited to the total amount you have paid to us in the last six (6) months.

11. Termination

We reserve the right to suspend or terminate your account if you violate these Terms. You may delete your account at any time by contacting us.

12. Dispute Resolution

Any disputes arising from these Terms will first be addressed via email communication. If a resolution cannot be reached, the dispute will be subject to mediation in Sydney, Australia.

13. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

14. Changes to These Terms

We may update these Terms at any time. We will notify you of significant changes, and your continued use of the Platform after such changes constitutes acceptance of the new Terms.

15. Contact

For any questions about these Terms, please contact us at info@influencersearch.ai.